Working on
deepening the friendship in your relationship can help you resolve address conflicts when you need to work on some of your important issues. But what if your problems aren't disagreements you can just "argue" your way through to a resolution?
John Gottman's research suggests that only 31% of problems are actually solvable! He calls the other 69% the "perpetual problems." The most important question is not whether you and your partner will have conflict, but how you get through the conflicts that occur. The
Masters and Disasters approached the conflicts differently. Working through your conflicts assures that you will have greater relationship satisfaction.
Gottman posits four steps that are necessary to follow when regulating conflict. These steps are the
Softened Start-Up,
Accepting Influence,
Repairing the Interaction and De-Escalation, and
Compromise.
The Softened Start-Up
Gottman, in studying couples in relationships, found that the first three minutes of how a problem is raised will determine the outcome. He went so far as to begin predicting which couples would stay together and which would be divorced based on this first three minutes. Women are more likely to start a discussion with a harsh start-up. If you think you don't know how to do a "softened start-up," consider how you would usually treat a guest in your home. Try this out when bringing up a topic with your partner. You would never accuse a guest or use the same tone you might use with your partner.
Here’s an example of a harsh start-up: "You always ignore me at the breakfast table." A softened start-up might be: "I really would like to have more of your attention when we're sitting at the breakfast table." Can you tell the difference? This start-up needs to be a complaint, without blame; contain
"I" statements rather than "you" statements; be clear, rather than requiring guesswork from your partner; be polite; show appreciation; and should not be a cataloging of all past wrongs!
Accepting Influence
So often in conflict we dig our heels in and become entrenched in our own opinion. In order to learn to regulate conflict, it is essential that you begin to learn to
accept and understand your partner's point of view. Understanding that his/her point of view may have validity allows you to communicate understanding.
Repair Interaction and De-Escalation
A repair interaction is where you or your partner recognize that the discussion has gotten off track and is heading rapidly towards areas that you know won't be productive. One or the other of you may be experiencing flooding or used name calling or some other negative fighting trick that has derailed the discussion. Gottman suggests using an actual repair checklist to put up a stop sign and try to get back on track. Either partner can call a "time out" and use one of the phrases. Here are just a few examples from his checklist: "That hurt my feelings." "I feel criticized. Can you rephrase that?" "Let me try again." "I'm sorry, please forgive me." "I need things to be calmer right now." "Can we take a break?" "I see what you mean." The list is endless, and you can add your own calming repairs to the list.
Compromise
The fourth and final step is compromise. At this point, draw two concentric circles. In the inner circle, put the minimal points on which there is no possibility of compromise. In the outer oval, begin to identify the core areas where you can yield. Work together to find the areas of overlap, agreement, shared views, feelings, goals. Work on finding ways that you can develop a compromise plan.
Here's an example from my own life. My husband and I fought for years whenever we were in stressful driving conditions, usually vacations and unfamiliar cities. He drove and wanted me to read the map in the same precise way he would if he were reading it. I'm not a great map reader and I would get us lost and couldn't find our way back and my husband would be upset and we'd be lost in a strange city, mad at each other. My unyielding concentric circle was my need to feel safe and my desire for our vacation to be without conflict. My husband needed to know our location and feel in "control" of the situation and to be looked on as competent. Our compromise agreement was that I would drive and my husband would read the map! If he got us lost, I didn't get upset, I would just let him figure out a way back to the correct road. He enjoyed the map reading and the "control" and I enjoyed driving. We have carried this solution to our vacations as well as local car trips and have enjoyed our travels much more since finding this solution. With the advent of GPS, we no longer have the same relationship issues, but the example still stands out as one where we managed to compromise.
Would that we had a GPS for all of our relationship issues, right? Try out these four steps and see if you can become one of the "Masters of Relationships!"
Terry McNichols is a Marriage and Family Therapist who also blogs at
Grace and Gravity and
Are We There Yet?